The Department of Marine Catering and Hotel Management organized an Administrative Training program on “Service Etiquettes and Grooming” for non-teaching staff of our college on 20.5.2022. Twenty Non teaching staff members have actively participated in the program. Mr. C.Suresh Kumar, HoD, Department of MC&HM, explained to the non teaching staff members about the importance of grooming and service etiquette which is a combination of character, style and discipline. It is to project an image of organization’s culture and ethics to our esteemed customers who are our guests. It also enhances the personality of an employee, character of an organization and value of the company. This program was completed successfully to the greatest satisfaction of the staff besides making it a memorable experience for all the participants.